Roles & Responsibilities
At Alpha Ori Technologies, the Customer Success Manager will oversee customers (Ship owner/ operator) through the full lifecycle (onboarding, ongoing management, renewal, up-sell) of post-sales functions for our enterprise accounts, ensuring customer satisfaction. As a Technical Account Manager, you should be a tech-savvy professional, able to explain technical details and requirements to a technical/non-technical audience. You should also be results-driven and aspire to achieve specific goals. Ultimately, you should be able to provide technical, product and business knowledge to support the sales process and strengthen customer relationships.
Consulting, Engineering, Information Technology, Job Posts, Marketing / Public Relations, Middle Management on Aug 19, 2020